What is Same Day Delivery?

Here's how it works:

  1. Search for items that are Same Day Delivery eligible using the Shipping and Pickup filter on the left side of the web page
  2. Add products to yourCart
  3. In checkout, select Same Day Delivery as your delivery option
  4. You'll receive an order confirmation email
  5. Check delivery status in your order history in your account for real-time updates

How do I qualify for Same Day Delivery?

Items available for same day delivery will be marked on the product page and visible in checkout. You can set your zip code to confirm eligibility.

Same Day Delivery is not available for all zip codes. Additionally, Gift wrap and gift messaging are excluded from Same Day Delivery. Item availability and pricing are not guaranteed.

We're sorry, but we're unable to provide Same Day Delivery to:

  • PO Boxes
  • APO/FPO addresses
  • U.S. territories

When will my order be delivered?

Orders placed Mon-Sun by 12PM local time are eligible for Same Day Delivery. Orders placed after this deadline are eligible for Next Day Delivery. Most Same Day Delivery orders are delivered between 2PM-5PM local time. Most Next Day Delivery orders will also be delivered between 2-5PM local time.

What are the shipping fees for Same Day Delivery?

Please Click Here for same day delivery fee chart.

Shipping fees are not refundable for preference returns, refusing delivery upon arrival, or if you're unable to accept the order at time of delivery.

The receipt included in your package may not indicate the fee for Same Day Delivery. Please refer to your Order Confirmation email for an accurate breakdown of your order total.

> For additional shipping information, click here.

Am I required to be present for my delivery?

Orders over $500 require a signature when the delivery arrives. Orders under $500 don't require a signature and will be left at the delivery address.

What should I do if I'm running late or won't be home in time for my delivery?

If you are unavailable to accept the delivery, a Laureldale’s specialist will contact you to facilitate a refund or reschedule your delivery.

How do I reschedule my delivery time?

You're not able to reschedule your delivery. In the event that you want to change and place a reorder you can contact Customer Service at +1-855-5-LAUREL(+1-855-552-8735) or email us at support@laureldales.com We’re available 24 hours, 7 days a week.

How do I change or cancel my Same Day Delivery?

You have 15 minutes to change or cancel your Same Day Delivery order after you have placed it. For more details, click Here.

How do I return an order delivered by Same Day Delivery?

You can return Same Day Delivery orders by mail. For more return information, click here.

What is DoorDash®?

Laureldale's partners with DoorDash® to offer you same-day delivery on your purchases. The service is powered by Drive, DoorDash's white-label fulfillment platform, to support fast, local delivery from Laureldale's site and mobile app.

Once your order is confirmed, Laureldale's uses DoorDash's Drive platform to arrange for pickup and delivery of your order between 2:00 PM - 5:00 PM (local time). View updates on your Laureldale's delivery powered by DoorDash®.

At this time, orders cannot be tracked using the DoorDash app.